Saturday, August 25, 2012

When Reviewing a Product

 As I've been looking at things like cameras, laptops and headphones a lot this summer, I've decided to post an irked response to reviewers. Most are ridiculously unhelpful - but some are awesome. I particularly find those who attempt to troubleshoot the product to be the best - they tried to pinpoint the exact source of the problem. When buying a product, read all of the negative reviews first - see if there are common problems.
When giving a negative review, don't just say "it died after X time" or "it had X problem, don't buy!!". Please elaborate about how frequently you used it, how you treated it, if it came out of the box like that, etc - because treatment will change how long a product lasts and there are occasionally issues during shipping/manufacturing.
Example: All of my headphones still work YEARS later, because I might use mine maybe around around 2-3 hours a day when at school. My brother goes through them every six months or so and he 
wears his for like, 14 hours a day. He's also much rougher than I am with everything - keyboard, mice, etc. I've had the same keyboard since I was 12 and mouse since I was 13 (I'm now 20) and my brother goes through his every 1-2 years (same brands).
Also - don't review a product poorly just because the company took forever in shipping it. Not only are these reviews unhelpful but they can lower the score on a fantastic product. Review the company, please - most websites have seller feedback.
If there are a hundred of positive reviews and yours has a problem no one mentioned/noticed, please take into consideration that you may have a defective/damaged product. It happens because manufacturing isn't a perfect process OR it could be a problem during shipping. Was the product well packed and cushioned? The product should never be on the bottom, top or to the side of the shipping material. It should be in the middle, where it's most protected.

To POSITIVE reviewers - don't just say, "this product is great!" or "great deal!". These are just as unhelpful as the negative reviews. If you don't feel like constructing a decent review, don't bother reviewing it.

To ALL REVIEWERS:

NewEgg has a good Pro/Con system, which most people should use as a guide. To make a helpful review, explain why you liked/didn't like the product, what was (or wasn't) good about it, whether you'd buy it again, etc. Explain how often you used it, an estimate on how careful/rough you are, possible problem points and so on.

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